Draft. Final terms are posted before launch and a lawyer reviews them first.
What we promise
Your certificate matches the taxing authorities' public records as of the certificate date. That means every tax on the parcel, by taxing authority, with amounts, due dates, what's paid and what's late.
If we miss
If you're charged taxes, penalties or interest because the certificate left them off or got them wrong, we reimburse them, up to $100,000 per claim.
What it doesn't cover
- Changes after the certificate date, like supplemental bills, new exemptions or ownership changes.
- Taxes on minerals or business personal property.
- Errors in the county's own records.
- The free lookup. It reads the county tax roll and isn't a certificate, so the guarantee doesn't apply to it.
How to make a claim
Send us the claim in writing within 90 days of learning about the error, with a copy of the certificate. We pay valid claims within 30 days.
Late delivery
Most certificates arrive in 48 hours. A few states and counties are slower, and we show the wait before you pay. If a certificate never arrives, or comes more than 5 business days past the wait we showed, you aren't charged.
What this guarantee is, and isn't
Ours is a reimbursement promise from us. It isn't the same as a certificate a county tax office issues under its own state law. In Texas, for example, a county certificate has special legal weight under the Tax Code. See the Texas tax certificate. We never take or pass along tax payments. You always pay the county.
Updated 2026-11-11